Helpfordesk is a cloud-based customer service system that helps businesses to streamline their customer support process. It is designed to provide an efficient and cost-effective way for companies to manage customer inquiries, provide better customer service and improve overall customer satisfaction. With Helpfordesk, businesses can create custom workflows for each of their customers, assign tasks to team members and track the progress of each task in real-time. Additionally, it also provides features such as automated ticketing system, knowledge base management and reporting tools to help businesses gain insights into their customer service performance.