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Two-factor authentication

Being secure is always a good thing. You can use two-factor authentication via SMS or Email confirmation on your private logon screen. Every HelpforDesk Premium package has this built-in option included. Don’t need Premium? No problem, you can get Secure module for your free plan in your Module/Addon Store right from HelpforDesk admin panel.

 

Helpdesk ticketing free forever

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Latest web technology.

As we offer you an alwasy up-to-date web-based ticketing system, we always put maximum effort to provide our users the best and most stable web technologies. This is why it’s so easy to integrate third-party apps in HelpforDesk. Also we are alwasy mobile ready. You can use the system on most of the tablets and smartphones on the market.

 

Helpdesk ticketing free forever

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Ready in minutes right?

Yes. HelpforDesk is ready instantly. Register a free account and start using your brand-new support ticketing system literally in few minutes. No hidden contract and paragraphs. We offer a solution for startups and small businesses trully for free. Want build a corporate sized support system cost-friendly? No problem. Go ahead and check what we can offer you.

 

instant helpdesk on the web

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Use company email with HelpforDesk.

From now you can connect any corporate Exchange account into your ticketing system. With Exchange Connector module you can use your company email directly in your Support system. Manage everything in one place. Stay informed and grab the chance to use this awsome feature.

helpdesk email integration

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Customize more and more…

At HelpforDesk we understand that everybody has it’s own style. That’s why we built our system to be as customizable as possible. You can choose from our built-in skins and we constantly making more of them. Later you’ll be able to change the entire look and feel of the system with our styling module.

Helpdesk ticketing free forever

 

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Languange barriers reduced to minimum

HelpforDesk offers a global solution which is compatible with any spoken language. Hundreds of third-party tools and applications can be integrated into HelpforDesk ecosystem – our platform makes it easier than ever.

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High mobility and flexibility

A professional reporting tool whis was made to serve any kind of requests you may have in reporting. We developed a high-efficiency plugin which is function-rich yet still super-clear and well-designed for everyone. Check it out yourself it’s free for 30 days.

Carry your support desk with you wherever you go, with the free HelpforDesk mobile app. Reply to tickets, add notes and perform bulk actions on tickets even as you are taking a walk down the street or waiting for your order to arrive at a restaurant. All that and more, completely free.

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Mobile App

Get notifications, watch progress of your tasks, customize your app with your company logo, track changes and add basic tickets on the go. With Helpfordesk App for Android this is easier than ever. Coming in late summer, download it for free.

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A Brand New Backup module is ready.

A brand new backup module for your data. We made a huge step in data security with this under-the-hood update. HelpforDesk now contains a backup schedule and restore module which is available for every system admin. What is even better, that this module is completly free under our Beta program.