With HelpforDesk Task Management module you can use massive ticketing solution with all integrated features, like SLA, Reporting, Task Tracking, User management and much more. You can use a free version of the module right after the registration and extend it’s capabilities using our Addon Store.
Simple and powerful Web User Interface, Custom appearance and so much more. Start today.
HelpforDesk eDoc is a robust Document Archiving System for your company. We built it to be so modular, that you can use eDoc’s massive database and core for accessing and searching your documents, filing and archiving everything while the files can be stored online.
Helpfordesk Time-Off Manager is a user friendly and highly scalable employee leave management solution. We created a web-based module connected to the core HelpforDesk system to be as easy-to-use and intuitive as possible.
This module is available in the HelpforDesk Store and you can add it to your system anytime. Start using a great HR leave management application in a matter of minutes.
A professional reporting tool which was made to serve any kind of requests you may have in reporting. We developed a high-efficiency plugin which is function-rich yet still super-clear and well-designed for everyone. With this module you can extend the basic reporting tool built directly in your system. Super easy and super user-friendly.
A brand new backup module for your data. We made a huge step in data security with this “under-the-hood” update. HelpforDesk now contains a backup schedule and restore module which is available for every system admin. What is even better, that this module is completely free under our Beta program.
HelpforDesk helpdesk software is fully optimized for mobile and tablet usage. Manage your smart system on-the-go. We offer great functionality and smart user interface for the maximum efficiency for our customers.
With HelpforDesk the innovative user experience is not limited to out-of-the-box features. Use it on every modern device and stay always synced thanks to cloud-based technology. The intuitive user interface helps everyone to use HelpforDesk almost instantly.
Manage and meet customer expectations by setting up service level agreements (SLA’s) for support. With HelpforDesk, you can define ticket priorities and requirements for resolution times so your agents know exactly which issues to address first and how quickly the customer expects a response. Every ticket in HelpforDesk follows your SLA policy and the ‘due by’ time is driven by their priority. And when a ticket becomes overdue, your helpdesk will make sure that the agent is notified of it.
Use our software in your company environment – with Helpfordesk you can easily integrate a full-featured helpdesk software in your existing company business. The HelpforDesk platform can run virtually anywhere helping global companies comply with government and industry mandates, provide greater data privacy, and simply have greater access and control over sensitive client data.
