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SLA / Folyamatok / Gantt
Modular solution which contains: Document Archiving, Ticketing, Leave Management and much more
Enjoy a brand new dimension of customer support with our software solutions.
Measure your customers’ satisfaction and the efficiency of your support team in real-time.
Get instant feedback
Sometimes it is just easier to talk. Keep in constant touch with your clients and extend your service using the built-in chat and the remote assistant.
You always get the most up-to-date product using HelpforDesk support solutions. We offer a super-easy task management without any installation.
Control your HelpforDesk system hands free. The built-in voice command feature is in development.
Enhance your workflow with our modular cloud services.
Use all of our softwares for 1 year with 1GB limit for free and build it for your own needs.
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eDoc Document Management System (DMS)
HelpforDesk eDoc is a robust Document Archiving System for your company. We built it to be so modular, that you can use eDOC’s massive database and core for accessing and searching your documents, filing and archiving everything while the files can be stored online in a secure and reliable environment.
- Cloud-based DMS solution
- Full Audit Trail Reporting
- Custom Approval Workflows
- In-Browser Document Preview
- Batch Uploads
- 500 Users for free
- Free for 365 days
- Built-in OCR (Optical Character Recognition)
TimeOff Leave Manager System
HelpforDesk Time-Off Manager is a user friendly and highly scalable employee leave management solution. We created a web-based module connected to the core HelpforDesk system to be as easy-to-use and intuitive as possible.
This module is available in HelpforDesk Store and you can add it to your system anytime. Start using a great HR leave management application in a matter of minutes.
Focus on real issues and client support
We have developed a revolutionary support solution which enables businesses to create extraordinary customer relationships with an innovative, flexible and affordable Helpdesk solution. We have developed a system which enables businesses offering services to communicate with customers in an innovative, flexible and affordable way.
Helpfordesk combines simplicity, mobility and customers’ expectations with optimization of business processes and SLA aspects. Work on any device you prefer: HelpforDesk will be compatible with it.